Portable Power Bank Refund

Email [email protected] alongside your order number and a photo of the power bank. You need to write “Recalled” across the power bank in permanent marker for the refund to be issued. ESR recommends you get rid of the power banks "in accordance with local and state hazardous waste disposal regulations."

Here's what you need to know. Over 1 million portable power banks have been recalled due to fire and burn hazards, with 19 incidents reported including injuries and property damage. The affected chargers were sold online through Anker, Amazon, Newegg, and eBay from June 2016 through December 2022.

To ensure aviation operation safety, the Civil Aviation Administration of China has issued an urgent notice prohibiting passengers from carrying power banks without a 3C label, with unclear 3C labeling, or belonging to recalled models or batches on domestic flights effective today (June 28). Photo via VCG

You'll want to double-check its label. Recently, to ensure aviation safety, the Civil Aviation Administration of China (CAAC) issued an urgent notice: starting from June 28, passengers are prohibited from bringing power banks without a 3C certification mark, with unclear 3C labeling, or from recalled models or batches on domestic flights.

China's Civil Aviation Administration (CAAC) will enforce a ban on uncertified power banks on domestic flights starting June 28. This decision is based on safety concerns related to lithium batteries. Power banks lacking a valid China Compulsory Certification (3C mark), unclear labeling, or associated with recalled products will be prohibited.

Electronics company Anker expanded an official global recall of some of its Power Bank products, adding five more models to a recall of the Anker PowerCore 10000 power banks with the model number A1263 announced earlier in June. The recall was initiated following 19 reports of the portable chargers catching fire and exploding.