Can Power Supplies be Repaired and Returned?
Yes, Daktronics wants all power supplies returned even if a new replacement was placed in the display. A power supply can be turned into an exchange and reused if it can be repairable in
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6 Frequently Asked Questions about “Can the outdoor power supply be returned ”
What if my power supply is eligible for replacement?
If your power supply is eligible for replacement, it does not immediately mean that it is defective. Signify itself also says that you can continue to use the power supply until the replacement units have been delivered. They say, “In the meantime, you can continue to use your Philips Hue lights.
Can a Philips Hue 40 Watt outdoor power supply be damaged?
“After extensive testing, we've discovered that in very rare cases, some Philips Hue 40 Watt outdoor power supply units (PSU) may become damaged due to water leakage and pose a safety risk if touched in wet conditions.
How do I return a Philips Hue power supply?
The old power supplies can easily be returned to Signify via DHL with the shipping box and a return label. Check your local Philips Hue Online Store for availability of Hue products in your country. There you will also find all the technical information and prices.
What happens if my power supply unit is affected?
This means that more power supply units are affected than was assumed a few years ago. These were not only supplied with the outdoor light strip, but also with Lily spots or Calla lights, for example. If your power supply unit is affected, this is not a problem.
How do I know if my power supply is damaged?
You can easily check yourself if one of your power supplies is affected. Simply take a closer look at the print on your power supply unit, there you will find a four-digit production code, which will tell you whether the problem can also occur in your case. The following graphic shows you exactly where:
Can a 40 Watt outdoor power supply affect a hue Lily?
And now that some of you are getting your garden ready for spring, it's time to remind you of the story again. It's about the 40 Watt Outdoor Power Supply from Philips Hue. This was sold with the starter sets of the Hue Lily or Hue Calla, and the power supply of the Outdoor Lightstrips can also be affected.